Food was great and very hot. Everyone was nice. Clean. But was a little on the cold side. Bathrooms where warm
This Petoskey big boy sucked! We were two of many unhappy customers! Long wait on food, and mind you there were only maybe 18 people in the restaurant. Ordered chicken fried chicken and they served me cold meatloaf the omelette was full of cold uncooked hash brown's, no toast and no bacon. The side hash brown's were soaked in grease! The manager was a prick! So many pissed off people it was unreal!! Never again big boy, never again!
Can i give 0 stars? Unbelievable bad service! I watched as a man stood at the cashier counter for more than 5 minutes waiting to pay. I was totally ignored by greeting staff. Finally seated myself. Waitress finally came after i was 10 minutes into the salad bar. Made excuses about poor service rather than doing the proper thing: apologize. ANOTHER LOST CUSTOMER!
We got seated really fast and she took our order pretty quickly. However the the order was missing the oatmeal and the fruit cup. She didn't come around to top off our coffee. I think she was out on smoke break because all the other waitresses were on the floor for like 15 minutes.
My family went in for a late dinner. The food was good and met expectations. However, they got bonus points with us for service! My son has a number of food allergies; and as soon as our waitress knew it was a concern she went and got their reference book. After a few minutes looking things up, the manager came over and confirmed info on the items we were still looking for. It was wonderful to have our concerns addressed with such consideration!
Big Boy is a US Restaurant based in Petoskey, Michigan. Big Boy is located at 751 Spring St, Petoskey, MI 49770, USA.
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