Coffee tasted great and well prepared. But the best waiting time to order and receive the coffee was too long in my opinion. They seemed short staffed, first time I experienced this at a starbucks. Would give 2 extra stars if they hire 2 or 3 more people.
Typical starbucks
Good beverages, nice staff. The reason for the 2 stars is I downloaded the starbucks app and signed up for rewards / stars etc. Went in and ordered a beverage for my daughter and myself. I asked the staff if the needed to scan my phone for starbucks id (for the rewards and specials)...was told they could not do that as they did not have a wand for that purpose. I was informed that the only way I could get rewards was to get an actual card and load $ on it. Seems to be a management issue one way or another. Not sure why they would advertise the corporate rewards if they can not fully back it up. Hope they get it figured out. There are other places closer to where I live where I can get good iced coffee drinks.
Barista made great lattes and smoothies!
I initially had a very negative experience with Dulcey. However,with Suzy,the store manager and Sabra, the Starbucks supervisor, my issues were resolved. For that, I am grateful.
Starbucks is a US Cafe based in Petoskey, Michigan. Starbucks is located at 1163 US-31, Petoskey, MI 49770, USA.
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